If you’ve visited a land-based gambling venue before, you’d be knowing that any good brick-and-mortar casino has dozens or even hundreds of people at work. There are dealers, pit managers, security personnel and casino hosts striving hard to ensure every visitor has the best casino gaming experience.
In this article, we offer a comprehensive overview of the job of casino hosts and their day-to-day responsibilities. Also, we detail what it takes to become a casino host. Continue reading!
What is a casino host?
In simple terms, a casino host is a marketing professional who works with a casino gambling venue. Primarily, the main job of a casino host is to keep high rollers returning to the casino venue by catering to their needs and making sure they’re having a good time.
Casino hosts are an integral part of the casino staff. Depending on the requirement, casino hosts may work for multiple clients simultaneously or might need to take care of a single customer for a week or more.
Casino hosts often need to work long hours to make sure their clients are getting access to the best meals, entertainment and more. Some other exclusive perks that casino hosts might recommend to their VIP clients are tickets to popular events, access to private pools and expensive cars, amongst others.
In short, a casino host’s role is to keep their clients engaged and entertained so they keep coming back to the venue. Many experienced casino hosts have a large number of contacts who’re willing to wager huge amounts. As such, it’s not uncommon to find a casino host associated with numerous venues.
What types of players use a casino host?
Naturally, casino players who use a host aren’t the ones you’ll find at low-stake tables. Instead, they tend to be high rollers who wager humongous amounts on casino games for long periods of time.
From exclusive live casino rooms to supercars and private jets, these VIP players and high rollers are given access to the best perks the venue has to offer. This is because these VIP players are some of the biggest bettors – they can wager thousands of pounds on a single hand at Blackjack tables and other casino titles. Owing to the huge amounts at stake, casinos usually provide a dedicated host to these types of players.
Traits of a good host
Below we’ve detailed the key skills a casino host is expected to have:
Great communication - Being a good communicator is something that all casino hosts need to be. After all, casino hosts need to engage with several different types of clients. And things may not always go as intended. Sometimes, a casino host may need to handle some unexpected problem their client is having. Also, they often need to interact with colleagues and people outside the venue.
People engagement - As mentioned earlier, a casino host needs to deal with several people on a daily basis. As such, it’s important for hosts to have great people engagement skills. They need to be able to foster relationships that’ll keep the clients coming back in the future. Naturally, this may not be the best role for someone who prefers solitude.
Having a good business sense - Along with making sure their clients are having a good time, casino hosts need to check whether their actions are driving growth for the gambling venue. This means they need to have at least a basic knowledge of the different aspects of business, including marketing, accounting and more.
How to become a casino host?
Back in the day, many casino hosts began their journey from an entry-level position, such as an attendant for online slots. They would then work their way up, eventually becoming a casino host.
But today, it’s possible for aspiring casino hosts to follow numerous educational paths. They can get a bachelor’s degree in the service sector, such as tourism and hotel management. Having a service-related qualification gives aspiring casino hosts the required skills to succeed in their role.
It’s worth noting that casino host jobs may not always be advertised on an online job forum. As such, aspiring hosts may need to network and make connections with existing people in the industry to get a casino hosting job.
Conclusion
So, this covers everything you needed to know about casino hosts and their day-to-day responsibilities. Now, it’s time to enjoy some casino gaming action on our platform. We are one of the top casinos online in the UK, so you'll have dozens of exciting variations of online Blackjack, Roulette, Slots and other games on our platform. Happy gaming there!